Meyerhoff Nielsen, Morten
EGOV Advisor
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- INSTITUTE:
- UNU-EGOV
- OFFICE:
- Rua de Vila Flor 166, 4810-445 Guimarães, Portugal
- E-MAIL:
- meyerhoff@unu.edu
- PHONE:
- n/a
Research Interests
- Comparative e-Government
- e-Inclusion
- e-Participation
- ICT and Interoperability
Education
- PhD, Role of Government Cooperation and Citizen Service Provision Online, Tallinn University of Technology, Estonia (2020)
- MA, International Economic Management, University of Birmingham, UK (2000)
- BA and BA Honors, Political Science and Economics, University of KwaZulu-Natal, South Africa (1997 and 1998)
Appointments
- EGOV Advisor, UNU-EGOV
- Researcher, Tallinn University of Technology
Biographical Statement
Morten Meyerhoff Nielsen is an EGOV Advisor at the United Nations University (UNU-EGOV). He is also a Researcher at the Tallinn University of Technology, Ragnar Nurkse School of Innovation and Governance, Estonia. He is also a former head of section at the Danish Agency for Digitisation, where he was responsible for the national citizen portal (www.borger.dk), including project development and management, daily management and coordination of external stakeholders, redevelopment of borger.dk graphical identity and information architecture, establishing measurable minimum criteria for user-friendliness in Danish eServices, and international knowledge transfer into the unit.
His areas of expertise include project management and coordination, presentation skills, evaluation of ICT projects and online services, analysis and comparative e-Government, performance management, key performance indicators and tools, citizen portal functionality and structure/architecture, user-friendly and personalized service provision online, e-Voting, e-Inclusion / e-Participation and participatory design, Web2.0 / social media use in public administrations, ICT and interoperability, knowledge transfer and exchange, good practice identification and analysis, development and implementation of tender proposals, seminar and conference organization, technical assistance and knowledge transfer to SME’s in developing countries, democratization, and international trade and foreign direct investments issues.
He holds a PhD from the Tallinn University of Technology (Estonia, 2020), an MA in International Economic Management from the University of Birmingham (UK, 2000) and a BA and BA Honors in Political Science and Economics from the University of KwaZulu-Natal (South Africa, 1997 and 1998).
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Articles
- UNU-EGOV, Meyerhoff Nielsen, Morten and Ben Dhaou, Soumaya (2023). Digital transformation of social security administration and services: A comparative analysis of Australia, Canada, Denmark and France. International Labour Organization, n/a-n/a
- UNU-EGOV, Meyerhoff Nielsen, Morten and Ben Dhaou, Soumaya (2023). Digital transformation of social security administration and services: A comparative analysis of Australia, Canada, Denmark and France. International Labour Organization, n/a-n/a
- Meyerhoff Nielsen, Morten (2022). Services publics: une révolution numérique en marche. Informations sociales, 1(205), 50-58
- Nielsen, Morten (2017). eGovernance Frameworks for Successful Citizen Use of Online Services: A Danish-Japanese Comparative Analysis. eJournal of eDemocracy and Open Government (JeDem), 9(2), 68-109
Book Chapters
- Pelter, Zoë, Byrne, Jasmina, Meyerhoff Nielsen, Morten and Makpor, Mercy, “Government digital services and children: challenges to the digital transformation” in ICT KIDS ONLINE BRAZIL 2020: Survey on Internet Use by Children in Brazil (São Paulo: Núcleo de Informação e Coordenação do Ponto BR, 2021), 175-184.
- Meyerhoff Nielsen, Morten, “The Untapped Potential: The Inclusive, Personal and Co-created Public Service Experience in Europe” in Digitalization of Democratic Processes in Europe: Southern and Central Europe in Comparative Perspective, ed. Musiał-Karg, Magdalena and Luengo, Óscar G. (Cham: Springer, 2021), 165-188.
- Meyerhoff Nielsen, Morten, “Governance Failure in Light of Government 3.0: Foundations for Building Next Generation eGovernment Maturity Models” in Government 3.0 – Next Generation Government Technology Infrastructure and Services: Roadmaps, Enabling Technologies & Challenges, ed. Jeremy Millard and Ojo, Adegboyega (Cham: Springer, 2017), 63-109.
Conference Publications
- Martins, João and Meyerhoff Nielsen, Morten, Digital Transformation of the Public Sector in the Americas: An Empirical Analysis to Identify Leapfroggers and Trends since 2003 9th International Conference on eDemocracy & eGovernment (ICEDEG 2023), Quito, 2023/04/03-05.
- Meyerhoff Nielsen, Morten and Makpor, Mercy, Digital inclusion and gender-associated indicators: A critical review of post-2010 literature – 14th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2021), Athens, 2021/10/06/08.
- Mahmoud Ali, Waleed Kamaleldin and Meyerhoff Nielsen, Morten, Governing and Monitoring the Digital Transformation: Assessing the Qatari Experience since 2003 14th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2021), Athens, 2021/10/06/08.
- Jordanoski, Zoran and Meyerhoff Nielsen, Morten, Measuring the Digital Economy and Society: A Study on the Application of the Digital Economy and Society Index in the Western Balkans 14th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2021), Athens, 2021/10/06/08.
- Yasuoka, Mika, Meyerhoff Nielsen, Morten and Iversen, Karen Ejersbo, The Exercise of Mandate – How Mandatory Service Implementation Promoted the Use of E-Government Services in Denmark 55th Hawaii International Conference on System Sciences, Hawaii, 2022/01/04-07.
- Meyerhoff Nielsen, Morten, Monitoring and Measurement of Digital Inclusion: A Critical Analysis of Key Global Frameworks 55th Hawaii International Conference on System Sciences, Hawaii, 2022/01/04-07.
- Meyerhoff Nielsen, Morten and Millard, Jeremy, Local context, global benchmarks: Recommendations for an adapted approach using the UN E-Government Development Index as an example 21st Annual International Conference on Digital Government Research (dg.o 2020), Online, 2020/06/15-19.
- Meyerhoff Nielsen, Morten and Jordanoski, Zoran, Digital transformation, governance and coordination models: A comparative study of Australia, Denmark and the Republic of Korea 21st Annual International Conference on Digital Government Research (dg.o 2020), Online, 2020/06/15-19.
- Martins, João and Meyerhoff Nielsen, Morten, ICT Development in the Public Sector and the Small Island States Context – Evidence from across the World 7th International Conference on eDemocracy & eGovernment (ICEDEG 2020), Buenos Aires, 2020/04/22-24.
- Meyerhoff Nielsen, Morten, Governance lessons from Denmark's digital transformation 20th Annual International Conference on Digital Government Research (dg.o 2019), Dubai, 2019/06/18-20.
- Meyerhoff Nielsen, Morten, Tackling identity management, service delivery, and social security challenges: technology trends and partnership models 12th International Conference on Theory and Practice of Electronic Governance (ICEGOV2019), Melbourne, 2019/04/03-05.
- Meyerhoff Nielsen, Morten, Tutorial: How to Create an Ecosystem and Framework for Digital Public Sector Service Delivery 6th International Conference on eDemocracy & eGovernment (ICEDEG 2019), Quito, 2019/04/24-26.
- Carvalho, Nuno, Nielsen, Morten and Rohman, Ibrahim, A Decade of International Conference on Theory and Practice of Electronic Governance 11th International Conference on Theory and Practice of Electronic Governance (ICEGOV2018), Galway, 2018/04/04-06.
- Nielsen, Morten, Rohman, Ibrahim and Lopes, Nuno, Empirical analysis of the current digital divides since 2010 11th International Conference on Theory and Practice of Electronic Governance (ICEGOV2018), Galway, 2018/04/04-06.
- Nielsen, Morten, Rohman, Ibrahim and Lopes, Nuno, The Digital Divide: The Impact of Internet Price-Quality on Online Service Use in Europe since 2008 EGOV-CeDEM-ePart 2018, Krems, 2018/09/03-05.
- Meyerhoff Nielsen, Morten, Citizen use of government eServices: Comparing use, governance and cooperation models in Estonia and Georgia 25th NISPAcee Annual Conference, Kazan, 2017/05/18-20.
- Lopes, Nuno, Soares, Delfina S, Nielsen, Morten M. and Tavares, António, Research Gaps on Public Service Delivery 10th International Conference on Theory and Practice of Electronic Governance (ICEGOV2017), New Delhi, 2017/03/07-09.
- Nielsen, Morten M, Carvalho, Nuno, Veiga, Linda Gonçalves and Barbosa, Luís Soares, Administrative Burden Reduction Over Time: Literature Review, Trends and Gap Analysis 10th International Conference on Theory and Practice of Electronic Governance (ICEGOV2017), New Delhi, 2017/03/07-09.
- Nielsen, Morten and Goderdzishvili, Nato, Georgia on My Mind: A Study of the Role of Governance and Cooperation in Online Service Delivery in the Caucasus IFIP EGOV-ePart 2017, Saint Petersburg, 2017/09/04-07.
- Meyerhoff Nielsen, Morten, eGovernance and Online Service Delivery in Estonia Proceedings of the 18th Annual International Conference on Digital Government Research (dg.o 2017), Staten Island, 2017/06/07-09.
- Arfeen, Irfanullah and Meyerhoff Nielsen, Morten, Digital Government Initiatives in Balochistan: a case study 9th International Conference on Information and Communication Technologies and Development (ICTD2017), Lahore, 2017/11/16-19.
- Nielsen, Morten M, Governance and Online Service Delivery: The Danish Case Joint Proceedings of IFIP EGOV-ePart 2016, Guimarães, 2016/09/05-08.
- Nielsen, Morten M, Digitising a Small Island State: a Lesson in Faroese 9th International Conference on Theory and Practice of Electronic Governance (ICEGOV2016), Montevideo, 2016/03/01-03.
- Meyerhoff Nielsen, Morten, eGovernment and Governance: The Danish-Japanese models and timelines compared Conference for E-Democracy & Open Government (CeDEM Asia 2016), Daegu, 2016/12/7-9.
Conference Proceedings
- Distor, Charmaine, Ben Dhaou, Soumaya and Meyerhoff Nielsen, Morten ed. Metaverse vs. metacurse: The role of governments and public sector use cases 2023/09/04-07 Budapest. Budapest: CEUR Workshop Proceedings, 2023.
- Loukis, Euripidis, Macadar, Marie Anne and Meyerhoff Nielsen, Morten ed. Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2021) 2021/10/06-08 Athens. New York: Association for Computing Machinery, 2022.
- Janowski, Tomasz, Baguma, Rehema, De',, Rahul and Nielsen, Morten ed. ICEGOV2017 Special Collection: e-Government Innovations in India 2017/03/07-09 New Delhi. New York: ACM Press, 2017.
Reports
- Ben Dhaou, Soumaya and Meyerhoff Nielsen, Morten (2023). Case studies on digital transformation of social security administration and services: Case Study Canada. International Labour Organization.
- Jordanoski, Zoran, Ben Dhaou, Soumaya and Meyerhoff Nielsen, Morten (2023). Case studies on digital transformation of social security administration and services: Case Study European Union. International Labour Organization.
- Ben Dhaou, Soumaya, Jordanoski, Zoran and Meyerhoff Nielsen, Morten (2023). Case studies on digital transformation of social security administration and services: Case Study France. International Labour Organization.
- Meyerhoff Nielsen, Morten and Ben Dhaou, Soumaya (2023). Case studies on digital transformation of social security administration and services: Case Study Denmark. International Labour Organization.
- Casu, Oxana and Meyerhoff Nielsen, Morten (2023). Case studies on digital transformation of social security administration and services: Case Study Australia. International Labour Organization.
- Meyerhoff Nielsen, Morten, Tetley-Brown, Lucille, Ruggia Frick, Raúl and De Wulf, Nathalie (2022). Digital inclusion: improving social security service delivery. International Social Security Association.
- Jordanoski, Zoran and Meyerhoff Nielsen, Morten (2021). Report on the state of application of Digital Economy Society Index (DESI) in Western Balkan economies. Regional Cooperation Council.
- Pelter, Zoë, Byrne, Jasmina, Meyerhoff Nielsen, Morten and Makpor, Mercy (2021). Government digital services and children: pathways to digital transformation. UNICEF.
- Ozols, Gatis and Meyerhoff Nielsen, Morten (2018). Connected Government Approach for Customer-centric Public Service Delivery: Comparing strategic, governance and technological aspects in Latvia, Denmark and the United Kingdom. United Nations University (UNU-EGOV).
- Ben Dhaou, Soumaya, Lopes, Nuno and Meyerhoff Nielsen, Morten (2017). Implementing Sustainable Development Goal 11 by connecting sustainability policies and urban-planning practices through ICTs. United for Smart Sustainable Cities (U4SSC). International Telecommunication Union.
- Ben Dhaou, Soumaya, Lopes, Nuno and Meyerhoff Nielsen, Morten (2017). Connecting cities and communities with the Sustainable Development Goals. United for Smart Sustainable Cities (U4SSC). International Telecommunication Union.
- Ben Dhaou, Soumaya, Lopes, Nuno and Meyerhoff Nielsen, Morten (2017). Enhancing innovation and participation in smart sustainable cities. United for Smart Sustainable Cities (U4SSC). International Telecommunication Union.