Ben Dhaou, Soumaya
Research Coordinator
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- INSTITUTE:
- UNU-EGOV
- OFFICE:
- Rua de Vila Flor 166, 4810-445 Guimarães, Portugal
- E-MAIL:
- bendhaou@unu.edu
- PHONE:
- n/a
Research Interests
- Big Data and Business analytics
- Digital transformation and emerging technology
- e-Government
- Management of information systems
- Organizational and dynamic capability
Education
- PhD, Information Systems, joint program of Business Administration ESG-UQAM, HEC-Montreal, Concordia University, McGill University, Canada (2012)
- PhD, Information Systems, University of Paris-Dauphine, France (2012)
Appointments
- Research Coordinator, United Nations University (UNU-EGOV)
- Assistant Professor, MIS Discipline Lead and Master of Big Data and Business Analytics coordinator, South Mediterranean University (MSB)
- Assistant Professor, Nipissing Northern Ontario University
- Postdoctoral Fellow, Innovation Technology, Nipissing Northern Ontario University
Biographical Statement
Soumaya Ben Dhaou is Research Coordinator at UNU-EGOV. She is also an Assistant Professor at South Mediterranean University where she was appointed as Management of Information Systems Discipline lead. She coordinates the program of Master Business Management in Big Data and Business Analytics at the Mediterranean School of Business (MSB).
Soumaya was previously an assistant professor at Nipissing University where she started as a Postdoctoral Research Fellow in innovation technology. She holds a PhD in Information Systems and Technology from the joint program in business administration at the University of Quebec in Montreal in affiliation with Concordia University, HEC Montreal and McGill University. She obtained at the same time a PhD in Management of Information Systems from the Paris-Dauphine University in France with a thesis titled: “Building Change Capabilities for e-Government Continuous Development”.
Soumaya research interests include, among others, e-Government, innovation, management of information systems, business process management, modelling and analytics, organizational and digital transformation, and organizational and dynamic capabilities.
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Articles
- de Magalhães, Larissa and Ben Dhaou, Soumaya (2023). Open Data and Emerging Technologies: Connecting SDG Performance and Digital Transformation. STI Forum, n/a-n/a
- UNU-EGOV, Meyerhoff Nielsen, Morten and Ben Dhaou, Soumaya (2023). Digital transformation of social security administration and services: A comparative analysis of Australia, Canada, Denmark and France. International Labour Organization, n/a-n/a
- UNU-EGOV, Meyerhoff Nielsen, Morten and Ben Dhaou, Soumaya (2023). Digital transformation of social security administration and services: A comparative analysis of Australia, Canada, Denmark and France. International Labour Organization, n/a-n/a
- Toufaily, Elissar, Zalan, Tatiana and Ben Dhaou, Soumaya (2021). A framework of blockchain technology adoption: An investigation of challenges and expected value. Information & Management, 58(3), n/a-n/a
Book Chapters
- Backhouse, Judy and Ben Dhaou, Soumaya, “Medidas de cidades sustentáveis e inteligentes: partindo do âmbito global para o local” in Tecnologias de Informação e Comunicação na gestão urbana: desafios para a mediação de cidades inteligentes (São Paulo: Comitê Gestor da Internet no Brasil – CGI.br, 2020), 76-108.
Conference Publications
- Macaya, Javiera, Ben Dhaou, Soumaya and Cunha, Maria Alexandra, Gendering the Smart Cities: Addressing gender inequalities in urban spaces 14th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2021), Athens, 2021/10/06/08.
- Lameiras, Mariana, Maria João Costa, Ben Dhaou, Soumaya and Soares, Delfina, Key indicators for justice: evidence-based research for policy-making 13th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2020), Online, 2020/09/23-25.
- Lameiras, Mariana, Ben Dhaou, Soumaya and Soares, Delfina, Evidence-based research for Intelligent Governments: Lessons learned from the Justice system The 21st Annual International Conference on Digital Government Research (dg.o 2020), Online, 2020/06/15-19.
- Lameiras, Mariana, Ben Dhaou, Soumaya and Soares, Delfina, Evidence-based research for Intelligent Governments: Lessons learned from the Justice system 21st Annual International Conference on Digital Government Research (dg.o 2020), Online, 2020/06/15-19.
- Toufaily, Elissar, Zalan, Tatiana and Ben Dhaou, Soumaya, Blockchain Technology Adoption: State of the Art 3rd International Conference on Advances in Business and Law, Dubai, 2019/11/23-24.
- Sarantis, Demetrios, Ben Dhaou, Soumaya, Alexopoulos, Charalampos and Loukis, Euripidis, Challenges and Opportunities in e-Government Education: e-Government Programs Curriculum 13th International Conference on Digital Society and eGovernments (ICDS 2019), Athens, 2019/02/24-28.
- Pires, Kerley and Ben Dhaou, Soumaya, Blockchain Technology and Value Creation for Government and Public Services 11th IFIP WG 8.5 International Conference on Electronic Participation (ePart 2019), San Benedetto del Tronto, 2019/09/02-04.
- Sarantis, Demetrios, Ben Dhaou, Soumaya, Alexopoulos, Charalampos, Ronzhyn, Alexander, Viale Pereira, Gabriela and Charalabidis, Yannis, The Evolving e-Governance Curriculum: A Worldwide mapping of Education Programs 12th International Conference on Theory and Practice of Electronic Governance (ICEGOV2019), Melbourne, 2019/04/03-05.
- Manda, More and Ben Dhaou, Soumaya, Responding to the challenges and opportunities in the 4th Industrial revolution in developing countries 12th International Conference on Theory and Practice of Electronic Governance (ICEGOV2019), Melbourne, 2019/04/03-05.
- Lopes, Nuno and Ben Dhaou, Soumaya, Public Service Delivery Framework: Case of Canada, China and Estonia 11th International Conference on Theory and Practice of Electronic Governance (ICEGOV2018), Galway, 2018/04/04-06.
- Ben Dhaou, Soumaya and Rohman, Ibrahim, Everything and its opposite: Socio-economic implications of Blockchain technology: Case of monetary policy 11th International Conference on Theory and Practice of Electronic Governance (ICEGOV2018), Galway, 2018/04/04-06.
- Ben Dhaou, Soumaya and Rohman, Ibrahim, Global Challenge of Identity: Blockchain E-ID System for a Sustainable Development and Good Governance EGOV-CeDEM-ePart 2018, Krems, 2018/09/03-05.
- Ben Dhaou, Soumaya and Lopes, Nuno, Analysing the transformational Effects of Emerging Technologies on Smart Cities: Blockchain and IoT 3rd International Conference on Smart and Sustainable Technologies (SpliTech 2018), Split, 2018/06/26-28.
- Ben Dhaou, Soumaya, Lameiras, Mariana, Soares, Delfina and Rohman, Ibrahim, Bridging between Policy-Making and Academic Research: A Within-Case Analysis of the International Rankings for Justice EGOV-CeDEM-ePart 2018, Krems, 2018/09/03-05.
- Ben Dhaou, Soumaya, Towards a Repository of e-Government Capabilities IFIP EGOV-ePart 2017, Saint Petersburg, 2017/09/04-07.
Conference Proceedings
- Distor, Charmaine, Ben Dhaou, Soumaya and Meyerhoff Nielsen, Morten ed. Metaverse vs. metacurse: The role of governments and public sector use cases 2023/09/04-07 Budapest. Budapest: CEUR Workshop Proceedings, 2023.
- Ruas, Inês, Ben Dhaou, Soumaya and Jordanoski, Zoran ed. Blockchain and the GDPR – the shift needed to move forward 2023/09/04-07 Budapest. Budapest: CEUR Workshop Proceedings, 2023.
- Ben Dhaou, Soumaya, Carter, Lemuria and Gregory, Mark ed. 12th International Conference on Theory and Practice of Electronic Governance (ICEGOV2019) 2019/04/03-05 Melbourne. New York: ACM Press, 2019.
Reports
- Jordanoski, Zoran, Ben Dhaou, Soumaya and Meyerhoff Nielsen, Morten (2023). Case studies on digital transformation of social security administration and services: Case Study European Union. International Labour Organization.
- Ben Dhaou, Soumaya and Meyerhoff Nielsen, Morten (2023). Case studies on digital transformation of social security administration and services: Case Study Canada. International Labour Organization.
- Ben Dhaou, Soumaya, Jordanoski, Zoran and Meyerhoff Nielsen, Morten (2023). Case studies on digital transformation of social security administration and services: Case Study France. International Labour Organization.
- Meyerhoff Nielsen, Morten and Ben Dhaou, Soumaya (2023). Case studies on digital transformation of social security administration and services: Case Study Denmark. International Labour Organization.
- Backhouse, Judy and Ben Dhaou, Soumaya (2021). Simple ways to be smart. United for Smart Sustainable Cities (U4SSC). International Telecommunication Union.
- Ronzhyn, Alexander, Wimmer, Maria A., Kappatou, Christina, Kousantas, Nikolaos, Sarantis, Demetrios, Ben Dhaou, Soumaya, Switters, Jon M., Mureddu, Francesco, Danielsen, Frank, Lachana, Zoi, Alexopoulos, Charalampos, Psintridis, Charambos, Chatzikostas, Savvas, Tsiaousis, Giannis, Viale Pereira, Gabriela and Virkar, Shefali (2018). Report for Electronic Governance research and practice worldwide. European Commission.
- Sarantis, Demetrios and Ben Dhaou, Soumaya (2018). Worldwide training needs on Electronic Governance. UNU-EGOV.
- Sarantis, Demetrios, Ben Dhaou, Soumaya, Kappatou, Christina, Kousantas, Nikolaos, Switters, Jon Matthew, Mureddu, Francesco, Danielsen, Frank, Lachana, Zoi, Alexopoulos, Charalampos, Psintridis, Charambos, Chatzikostas, Savvas, Tsiaousi, Giannis, Viale Pereira, Gabriela and Virkar, Shefali (2018). Report for Electronic Governance research and practice worldwide. European Commission.
- Ben Dhaou, Soumaya, Lopes, Nuno and Meyerhoff Nielsen, Morten (2017). Implementing Sustainable Development Goal 11 by connecting sustainability policies and urban-planning practices through ICTs. United for Smart Sustainable Cities (U4SSC). International Telecommunication Union.
- Ben Dhaou, Soumaya, Lopes, Nuno and Meyerhoff Nielsen, Morten (2017). Enhancing innovation and participation in smart sustainable cities. United for Smart Sustainable Cities (U4SSC). International Telecommunication Union.
- Ben Dhaou, Soumaya, Lopes, Nuno and Meyerhoff Nielsen, Morten (2017). Connecting cities and communities with the Sustainable Development Goals. United for Smart Sustainable Cities (U4SSC). International Telecommunication Union.
- Ben Dhaou, Soumaya and Backhouse, Judy (1970). Blockchain for smart sustainable cities. United for Smart Sustainable Cities (U4SSC). International Telecommunication Union.
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- Digital transformation and emerging technologies
- Digital Government strategy and methodologies
- Transforming urban centers into smart cities with emerging technologies
- Gov 3.0 Scientific foundations, training and entrepreneurship activities in the domain of ICT-enabled Governance
- Blockchain Technology on Provision of Electronic Services Provided by Public Authorities and Private Sector Entities
- Digital Transformation and ICT for Social Security Institutions (ISSA)
- Introduction of Blockchain in Public Service Delivery in Uzbekistan
- Improving China’s institutional capacity towards universal social protection
- Digital Goverment Assessment Programme, Saudi Arabia.
- Dynamic Capabilities for Digital Government Transformation: Leading Emerging Technologies in the Global South
- Global Assessment of Responsible AI in cities (AI4Cities)