Tupokigwe Isagah is a Research Associate at the United Nations University (UNU-EGOV) focusing on improving the provision of public services through the use of emerging technologies. She also explores contextual-based approaches to facilitate the implementation of emerging technologies for social good. Previously, Isagah worked as a lecturer at Mzumbe University, Tanzania. She taught Information Systems courses, including Data Warehouse, Business Informatics and IT Project Management.
As a researcher, she was also involved in EU projects (ACTEA and Virlous) at the university. Isagah served as the head Department of Computing Science Studies at Mzumbe University for two years before moving to the UNU-EGOV. Isagah is also a facilitator in workshops and local conferences on digital technologies for government and AI for social good and a speaker in transformative teaching and learning.
She holds a PhD in Information Systems from Koblenz University, Germany, under the e-government research group. Her dissertation “Framework for Designing Mobile Government Services in Developing Countries” focused on establishing artefacts to support the design and implementation of mobile public services in areas with limited access to resources like technology and infrastructure.