Delfina Soares, the Head of UNU-EGOV, attended the Digitalisation and Good Governance Roundtable event on 25 March 2019 in Munich, Germany.
Organised by the Institute for International Cooperation of the Hanns Seidel Foundation, the event focused on the topic of digitalisation and good governance. It gathered experts and practitioners, academics and representatives of civil society to gain relevant experience from various countries and to discuss the potential and challenges of digitalisation with a view to promoting good governance and empowering civil society. The focus was on how digitalisation can improve the quality and scope of state services and the interaction between citizens and the state. Delfina’s talk was titled Digital Technologies in Citizen-State Interactions: The Good, the Bad and the Ugly.