This project responds to the request received by UNU-EGOV from Telecom Argentina, S. A. for conducting a study to assess and analyze new solutions, their context, limits, and challenges concerning digital transformation opportunities for the security forces and emergency services in the context of a big metropolis. The survey will help Telecom Argentina, S. A. to advise their potential application to the city of Buenos Aires.
This study aims at gathering worldwide expertise on digital transformation opportunities for the security forces and emergency services in extensive urban areas, the associated technologies and application context. It will produce survey study addressing the following main issues:
1. Technological solutions: concrete experiences, challenges, limits;
2. Adoption processes: implementation and deployment contexts, integration with other infrastructures, timeframe, social impact, etc.;
3. Ecosystem: key roles and actors (suppliers, general public, security forces, municipalities, communication infrastructure, telecommunication players).